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Policy issued in accordance with the GDPR – Regulation (EU) 2016/679 to those who interact with the web services of Hecoclima S.r.l. accessible via electronic networks as from the address The information provided only applies to the web site and does not concern any web sites that may be visited by an user via external links.

In compliance with the obligation established by the GDPR – Regulation (EU) 2016/679, we hereby inform that Hecoclima S.r.l. – headquarters located in Via Valdarno 45, 06024 Gubbio (PG) Italy – has the ownership of personal data handing and thus will handle the personal data freely given by the user/visitor in compliance with the regulations in force.

In particular, data handling will be based on the principles of correctness, lawfulness and transparency as provided for the GDPR – Regulation (EU) 2016/679: the data will not be excessive, they will be collected and recorded for the purposes referred to in paragraph 1 and stored for the period of time necessary for the purposes for which they were collected.

1. Types of data and objective of data handling

1.1. Navigation data
The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols. Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.
These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

1.2. Data provided voluntarily by the User
Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender’s address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s). The user/visitor may, at any moment, exercise their rights towards the data owner, in accordance with the GDPR – Regulation (EU) 2016/679.

1.3. Cookies
Please refer to the cookie policy.

1.4. Objectives of data handling
The personal data provided will be processed in compliance with the conditions of lawfulness pursuant to art. 6 f) Regulation (EU) 2016/679 for the following purposes:
– browsing on this website with your own user profile data
– optional application forms for contact us
– The report created by this website may contains user profile data and customer data

1.5. Recipients of the data
The personal data provided will be communicated to recipients, who will process the data as managers (Article 28 of EU Reg. 2016/679) and/or as natural persons acting under the authority of the Data Controller and the Data Processor (Article 29 of EU Reg. 2016/679), for the purposes listed above. Precisely, the data will be communicated to:
– subjects that provide services for the management of the information system and communication networks (including e-mail)
– studies or companies in the context of assistance and consultancy relationships
– competent authorities for compliance with legal obligations and/or provisions of public bodies, upon request
– in the case of administrative and accounting purposes, the data may eventually be sent to commercial information companies for the assessment of solvency and payment habits and/or subjects for credit recovery purposes.
The subjects belonging to the aforesaid categories perform the function of Data Processing Manager, or operate in complete autonomy as separate Data Controllers.

1.6. Data retention period
The processing will be carried out in an automated and manual way, with methods and tools aimed at guaranteeing maximum security and confidentiality, by persons specifically appointed to do so. In compliance with the provisions of art. 5 paragraph 1 letter e) of Regulation (EU) 2016/679 the personal data collected will be stored in a form that allows identification of data subjects for a period of time not exceeding the achievement of the purposes for which the personal data are processed.

2. Terms of data handling
The processing of data may be carried out both in a non-automated manner and with the aid of electronic, IT and telematic tools, for the time strictly necessary to achieve the purposes for which they were collected. The processing methods will be suitable to ensure the security and confidentiality of the data in accordance with the provisions of the GDPR – Regulation (EU) 2016/679 regarding “minimum security measures” for the processing of personal data.
The data collected will not be the subject of communication – outside the cases of communications required by law – or dissemination, except as indicated in point n. 1.4., if not in an anonymous and aggregate form, for statistical purposes and for the promotion of the activities of Hecoclima S.r.l.
Only with the express consent of the person concerned, the email address of the applicant can be used for sending communications concerning Hecoclima’s initiatives, deemed of interest to the applicant. In carrying out the treatment, all technical, IT, organizational, logistic and procedural security measures will be adopted, as foreseen by the GDPR – Regulation (EU) 2016/679, so that the minimum data protection measures provided for by law are guaranteed. The aforementioned security measures will guarantee access to data only for the persons appointed to the processing by Hecoclima S.r.l. referred to in point 4.

3. Optional data provision
Subject to the specifications made with regard to navigation data, users are free to provide the personal data.
Failure to provide such data may entail the failure to be provided with the items requested. The provision of personal data may be necessary to fulfil the obligations arising from any contract with Hecoclima. In these cases the refusal to data handling will entail the impossibility to stipulate any contract and to fulfil the obligations provided.

4. Owner
Hecoclima S.r.l. – located in Via Valdarno 45 06024 Gubbio (PG) Italy, VAT n° IT03531760548 - is the owner of the processing of personal data collected on this web site pursuant to and for the purposes of the Privacy Code. In accordance with the commitment and care that Hecoclima S.r.l. devotes to the protection of personal data, we inform you on the methods, purposes and scope of communication and dissemination of your personal data and your rights, in accordance with the GDPR – Regulation (EU) 2016/679. The Data Manager is can be contacted through our addresses: phone +39 075 9288903, fax +39 +39 075 9288904, email

5. Data Subjects’ Rights
Any natural person who uses our service can:
– obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information referred to in Article 15 of the GDPR
– request the updating, rectification, integration, deletion, limitation of data processing if one of the conditions provided for in Article 18 of the GDPR occurs, the transformation into anonymous form or blocking of personal data, processed in violation by law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed
– oppose, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of collection and processing of personal data provided for commercial information purposes or sending advertising material or direct selling or for the fulfillment of market research or commercial communication. Each user also has the right to withdraw the consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation
– receive personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and transmit them to another data controller without impediments
– propose a complaint to the Italian Data Protection Authority.

We remind you that for any question or request related to your personal data and to respect your privacy you can write to

This website uses cookies and similar technologies in order to guarantee the correct operation of the procedures and improve the experience of the use of on-line applications. This document provides detailed information on the use of cookies and similar technologies, on how they are used by this website and on how to manage them.

Cookies are brief fragments of text (letters and/or numbers) which allow the web server (the browser) to memorize information on the client to reuse during the visit to the site itself (session cookie) or afterwards, even days later (persistent cookies). Depending on the user’s preferences, cookies are memorized by the individual browser on the specific device used (computer, tablet, smartphone).

Similar technologies such as, for example, web beacons, transparent GIF and all forms of local storage introduced with HTML5, can be used for gathering information on the user’s behaviour and on the use of the services.

Further on in this document we will make reference to cookies and all similar technologies by simply using the term “cookie”.

We can distinguish various categories on the basis of the characteristics and use of the cookies:

Strictly necessary cookies. These are cookies that are indispensable for correct operation of this website and are used for managing the login and access to the reserved functions of the site. The lifespan of the cookies is strictly limited to the work sessions (they are deleted when the browser is closed).
Analysis and performance cookies. These cookies are used for gathering and analysing the traffic and use of the site in an anonymous manner. While not identifying the user, these cookies make it possible, for example, to note if the same user reconnects on different occasions. They also make it possible to monitor the system and improve its performance and usability. These cookies can be deactivated without any loss of functionality.
Profiling cookies. These are permanent cookies that are used for identifying (anonymously and otherwise) the user’s preferences and improving the navigation experience.

When visiting a website it is possible to receive cookies from the site visited (“proprietary”), and from sites managed by other organizations “third parties”). A notable example is the presence of “social plugins” for Facebook, Twitter, Google+ and LinkedIn. These refer to parts of the visited page generated directly by the aforesaid sites and integrated into the page of the host site. The most common use of the social plugins is to share the contents on the social networks.

The presence of these plugins entails the transmission of cookies from and to all the sites operated by third parties. Management of the information collected by “third parties” is governed by the associated rules to which reference should be made. To guarantee greater transparency and convenience, the web addresses are provided of the various information statements and procedures for managing the cookies.

This website doesn't use third-party cookies

This website does not include Google Analytics

Users can disable the action of Google Analytics in a selective manner by installing an opt-out component provided by Google on their own browser. Refer to the link indicated below in order to disable the action of Google Analytics:

Some cookies (session cookies) only stay active until the browser is closed or until the execution of a log-out command. Other cookies “survive” after the browser has been closed and remain available even during later visits by the user.

These cookies are called persistent and their life is fixed by the server at the moment of creation. An expiry is fixed in some cases while it is unlimited in other ones.

This website does not make used of persistent cookies.

Nevertheless, when navigating in the website, it is possible to interact with sites managed by third parties which may create or modify permanent or profiling cookies.

Users can decide whether or not to accept cookies using the settings of their own browser.

Attention: total or partial disabling of technical cookies can compromise the site functions reserved for registered users. Nevertheless the usability of the public content is possible even when the cookies are disabled completely.

Disabling “third-party” cookies does not affect navigability in any way.

It is possible to define settings specifically for different sites and web applications. Furthermore the best browsers make it possible to define different settings for “proprietary” cookies and third-party ones.